The problem with recruiters is that most of them are focused on “closing the deal” and all else is just details. They will do anything necessary to simply make a placement and invoice their customer. They don’t have their customer’s best interests at heart. His only concern is getting paid and getting past the guarantee period!
Sad, but true for many, if not most recruiters. Oh sure, they “care” about the outcome. But not more than they care about submitting an invoice. In most cases, they are not committed to the success of their clients. They are committed to doing whatever is necessary to obtain a fee for services. This is almost universally true of contingency recruiters and sadly even true for many in the retained camp. It’s a basic human flaw that people are “self” first and “others” second. It is rare to find a recruiter who will do the right thing when they must decide between telling the truth and remaining silent. There is a lot at stake for a recruiter in the short term, and it takes incredible character to do the right thing when there is a large sum of money at risk. There is a sacred trust in a relationship with a company and it’s recruiter. My belief is that very few of them make the right choices when facing this dilemma.
Here are some examples of What is Wrong with Recruiters:
A. Over-preparing candidates on how to appeal to all of the hiring managers’ “hot buttons”
B. Editing a resume to cover up “red flags”
C. Pressuring both candidates and hirers to make a decision that may not be in their best long-term interests
D. Not searching for the best candidates, but only skimming the “low hanging fruit” of the Internet
E. “Flinging” resumes of people they haven’t vetted nor received permission from
F. Presenting the same candidate to multiple companies in order to create greater urgency
G. Concealing obvious flaws of their candidates
These are some of the problems with recruiters and “just cause” for HR to suspect bad behavior from them. Considering these examples, is it any surprise the industry has a poor reputation?
There is much that can be done to positively impact this bad rap, but it must start with recruiters doing the right thing at every turn. It is simply the best way to build your practice and reputation. It requires seeing beyond the short term financial gain and believing that by doing what is right for your client, you are building a business with honor and integrity, and by doing it this way, you will get repeat business. As i said, it is the right way to build both your business and reputation. If you can’t stay in business doing it right, you really should get out. There are far easier ways to make a living. Besides, you’re bringing down an entire industry!
Bad behavior isn’t right no matter how many placements you make! Do us all a favor and go do something else!